Delivery and Returns

 

Standard UK Delivery Information 

Our turnaround is 7-10 business days (excludes weekends and public holidays) and we notify you once your order has been shipped and then please allow for shipping time based on your postage option.

The below shipping options will be available at checkout:      

Postage Option Service Price
Standard 1st Class  Our current turnaround + 1-3 business days £2.50
Signed 1st Class  Our current turnaround + 1-3 business days £6.00
Signed 2nd Class  Our current turnaround + 3-5 business days £4.00

Have a treat on us :) Standard Royal Mail 1st Class is free if you spend over £60 in one transaction (not to be used in conjunction with any other offer).    

If you have not received your parcel in the time frames noted above then please allow a further 7 days for postal delays. If your order has still not arrived then please contact us and we will do our utmost to help.  

International Delivery 

If your country is not listed please send us a message to enquire about shipping prices. 

Region Service Price
Standard International  Our current turnaround + 5-7 business days for shipping £7.00
International tracked Our current turnaround + 5-7 business days for shipping £14.00

Free shipping is available on orders over £100. 

Refunds, returns or exchanges

Due to the handmade nature of our products please allow for slight variances to those you see in the pictures. 

We do not offer returns/exchanges on custom items unless faulty. 

If you wish to return/exchange an item please contact us and we will be happy to assist you.